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Montreal, Quebec, Canada Polygon Restoration Full time

Polygon Restoration is seeking a highly organized and detail-oriented Project Administrator to support our team. Under the supervision of the Financial Controller, the successful candidate will be responsible for compiling project data, coordinating resources, and maintaining stakeholder communication.

Key Responsibilities:

  • Ensure customer satisfaction through timely and effective communication
  • Coordinate with insurers and policyholders to resolve issues and meet expectations
  • Accurately enter data and identify potential problems to prevent delays
  • Prioritize and organize workload to meet deadlines and ensure project success
  • Arrange appointments and scheduling for technicians, subcontractors, and other stakeholders
  • Identify and resolve deficiencies in job files to maintain project integrity
  • Ensure change order processes are followed for project changes
  • Record and respond to all project correspondence in a timely and professional manner
  • Manage project invoicing and financial transactions

Required Skills and Qualifications:

  • Proficient in English and French (spoken and written)
  • Strong customer service experience and excellent communication skills
  • Advanced knowledge of Microsoft Excel and data entry

Personal Characteristics:

  • Excellent organizational and prioritization skills
  • Strong interpersonal and teamwork skills
  • Attention to detail and high level of accuracy
  • Able to work under pressure and meet deadlines

Education and Experience:

  • High school diploma or equivalent in a related field (e.g. business, administration)
  • Customer service experience and strong computer skills
  • 1-3 years of experience in a related field (e.g. project coordination, administration)