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Datacenter Operations Director

1 month ago

Vancouver, British Columbia, Canada EightSix Network Full time
Job Overview

We are seeking a highly skilled Datacenter Operations Manager to join our team at EightSix Network in Vancouver. This is an exciting opportunity to work with a major connectivity hub that offers colocation and meet-me rooms, and is expanding its services with new offerings.

About the Role

The successful candidate will be responsible for building and managing a future team of technicians to ensure the reliability and efficiency of operations. Key responsibilities include collaborating with operations teams, business development, sales, and project management. Additionally, they will manage implementation and assignments of new customer racks, cabinets, cages, panels, and conduits; coordinate installation of power and data cables; and oversee accuracy of all electrical panel schedules and single-line updates.

Responsibilities
  • Collaborate with Operations Team, Business Development, Sales, Project Management
  • Manage implementation and assignments of new customer racks, cabinets, cages, panels, and conduits
  • Coordinate installation of power and data cables for customer environments
  • Responsible for managing power infrastructure including maintenance, installation, and capacity management and planning
  • Receiving and logging deliveries and maintain inventory
  • Perform audits of colocation and MMR facilities
  • Monitoring status of all technical systems and taking appropriate action in the event of a fault
  • Liaise with Operations on after-hours facilities monitoring of all equipment and testing including life safety
  • Liaise with Operations to coordinate preventative maintenance programs of critical equipment
  • Oversee accuracy of all electrical panel schedules and single-line updates
  • Collaborate on sales engineering and design for new colocation prospects and existing tenant expansions and modifications
  • Manage all fiber cross connect installations, removals, modifications, adds, or changes
  • Manage MMRs and common area building pathways such as entrances, cable risers, cable transition points, and riser closets
  • Oversee project management in colocation facilities and MMRs
  • Assist sales engineering with facility capacity inquiries regarding space, power, and connectivity
  • Analysis and solution of technical issues
  • Troubleshooting, guided by customers
Requirements
  • 8-10 years' experience in industry relevant positions and in a similar role for more than 3+ years
  • Experience managing end-to-end DC infrastructure (physical infrastructure and facilities)
  • Experience working with Hyperview DCIM (or equivalent)
  • Strong colocation industry experience
  • Experience contributing to the development policies, procedures, and best practices
  • Independent, pro-active, and effective written and oral communicator
  • Work Permit