Warranty Claims Specialist

4 weeks ago


Thunder Bay, Ontario, Canada The 401 Group of Companies Full time

About the Role:

The Warranty Administrator will be responsible for ensuring the collection of all monies owed for warranty work completed on our vehicles. This includes confirmation of criteria as required by manufacturers and third parties, settlement of warranty receivables, and processing of retail, warranty, and internal repair orders.

Key Responsibilities:

  • Confirmation of all criteria as required by manufacturers and any third parties involved
  • Settlement of warranty receivables, with collection of payments and resubmission of rejected claims promptly
  • Process all retail, warranty and internal repair orders into the system, while verifying the accuracy, and creating work order requests to complete repairs
  • Organize with outside vendors and manufacturers to order replacement parts and track delivery and receipt
  • Maintain knowledge of any and all recalls on products
  • All other duties as assigned

What We Offer:

  • A high energy, fast paced and fun work environment with various initiatives and rewards
  • Individual and team-oriented coaching, mentoring, and training
  • Opportunities for career path planning, growth, and advancement from within
  • Health & wellness benefit enrolment opportunities
  • Employee referral bonus opportunities
  • Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
  • A corporate swag e-site for employees exclusively
  • Perkopolis enrollment
  • On-site Parking

About Us:

The Group of Companies is a privately owned and % Canadian company, offering a full line of automotive, recreational vehicle, powersport and marine products and service. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, Auto Financing, CampMart and Grand River Boats.



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