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Relationship Manager Intern, Commercial Financial Services Specialist

2 months ago

Cranbrook, Canada RBC Full time
Job Summary

This is a proactive, face-to-face client relationship role in RBC's Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training.

Key Responsibilities
  1. Deliver value-added financial advice and solutions that are tailored to your clients
  2. Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
  3. Apply a continuous-improvement approach to delivering a superior client experience
  4. Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty
Requirements

To succeed in this role, you will need:

  1. Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role
  2. A post-secondary diploma/degree, ideally in commerce or business administration, or related experience
  3. Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
  4. Financial statement review and computer modeling and analysis experience
  5. Experience with emerging communications and technology (i.e., web-based meetings, digital banking, and mobile applications)
Preferred Qualifications

The following qualifications would be an asset:

  1. Passion for providing quality advice and fulfilling client needs
  2. Strong interpersonal and negotiation skills
  3. Entrepreneurial attitude and self-motivation to achieve above-average results
  4. Continuous learner with a deep curiosity for understanding diverse customers and is up-to-date with changes in client needs, procedures, and relevant products
What We Offer

We offer a comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits, and competitive compensation. Our leaders support your development through coaching and managing opportunities. You will work in a dynamic, collaborative, progressive, and high-performing team. We also provide a world-class training program in financial services.

Job Skills

The following skills are essential for this role:

  • Adaptability
  • Business Development
  • Client Centricity
  • Communication
  • Critical Thinking
  • Curiosity
  • Financial Acumen
  • Practice Management