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Departmental Leadership Position
2 months ago
We are seeking a highly skilled and experienced Departmental Manager to join our team at Home Depot of Canada Inc. as a Departmental Leadership Position. The successful candidate will be responsible for leading and inspiring a team of associates to provide exceptional customer service and achieve top-line sales.
Key Responsibilities- Leadership and Team Management: Lead and inspire a team of associates to build relationships with customers, associates, and peers to provide exceptional customer service and achieve top-line sales.
- Staffing and Scheduling: Ensure department staffing levels meet business needs and manage associate performance through development, communication, rewards, and recognition.
- Inventory Management: Review sales and other reports to make recommendations for improvement on inventory, overhead organization, and cross-merchandising to drive sales.
- Customer Service: Investigate, resolve, and escalate customer issues as appropriate and communicate store sales, events, and promotional activities through rallies and weekly department meetings.
- Safety and Asset Protection: Ensure that all Safety and Asset Protection standards and protocols are clearly communicated and followed.
- Education and Experience: 1-2 years of experience as a supervisor or leading teams.
- Skills and Abilities: Excellent organizational, interpersonal, and customer service skills, with the ability to work a flexible schedule, including days, evenings, and weekends.
