Cashier - Customer Service Specialist

1 week ago


Victoria, British Columbia, Canada Great Canadian Entertainment Full time

About the Role

We are seeking a highly motivated and experienced Cashier to join our team at Great Canadian Entertainment. As a Cashier, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a safe and welcoming work environment.

Key Responsibilities

  • Handle cash transactions, including foreign currency exchange, traveler's checks, short pays, over payments, cash counts, coins, and bills.
  • Monitor and report all discrepancies and suspicious cash activities.
  • Redeem value chips and gaming tickets for cash.
  • Sell racing tickets, vouchers, racing programs, and value chips as required.
  • Verify and process machine fills, machine jackpots, canceled credits, table fills, and credits.
  • Issue opening floats to Slot Attendants (or others); reconcile closing floats.
  • Transfer and store floats, keys, and record-keeping documents.
  • Document and reconcile transactions; may reconcile bank deposits and prepare revenue reports.
  • Communicate effectively with all operational departments.
  • BUILD STRONG WORKING RELATIONSHIPS WITH GUESTS AND TEAM MEMBERS.
  • Ensure compliance with licensing laws, health and safety, and other statutory regulations.

Requirements

  • MUST BE AVAILABLE TO WORK A FLEXIBLE SCHEDULE INCLUDING EVENINGS AND WEEKENDS.
  • Minimum 1 year of experience in high-volume cash handling.
  • Serving it Right Certification.
  • Ability to successfully obtain a Gaming License.
  • Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication.

About You

  • You have excellent customer service skills and a strong ability to multitask.
  • You possess excellent communication and interpersonal skills.
  • You have the ability to work well under pressure and maintain a positive attitude in a fast-paced environment.
  • You are able to lift up to 25 pounds and stand for long periods of time.

Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.

How to Apply

Please submit your application to Great Canadian Entertainment. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.



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