Project Manager

1 month ago

Nanaimo, British Columbia, Canada Total Systems Solutions Consulting Inc. Full time

PROJECT MANAGER - IMPLEMENTATION Consultant

THE OPPORTUNITY

Total Systems Solutions Consulting Inc. is seeking a Project Manager – Implementation to work for our public sector client at the Provincial Health Services Authority (PHSA) in the Province of British Columbia, CANADA.

The consultant is expected to start and the contract length is 2 years.

Project Description

The BC Ambulance Service provides public ambulance service in British Columbia under the authority of BC Emergency Health Services. As Canada's first provincially-operated ambulance service, the BC Ambulance Service (BCAS) provides emergency pre-hospital treatment and transportation by ambulance (Air and Ground) to the public and visitors to BC.

BCEHS is seeking a Consultant with expert level knowledge in emergency dispatch communications to assist in the design of a new, post-disaster, Kamloops Dispatch Operations Centre (KDOC).

The Project will be broken out into the 3 Phases that will undergo a review process before moving to the next Phase:

Phase 1

  • Conduct a current state assessment of KDOC and relative business continuity risks and form a recommended strategy for development of a KDOC replacement facility.

Phase 2 (based on the accepted recommendation/options from Phase 1)

  • Development of a clinical service plan and functional program for a new Kamloops Dispatch Operations Centre.

Phase 3

  • Conduct a post-project assessment including KDOC's function(s) within a Business Continuity process.

Service Required

The Project Management & Implementation Consultant(s) responsibilities include, but are not limited to:

  • Development of a service plan and functional program for a new KDOC as defined in the project description.
  • In collaboration with BCEHS and PHSA, develop a detailed work plan complete with milestone dates for completion of the SP/FP.
  • Facilitation of user group meetings with key BCEHS staff.
  • Attendance of bi-weekly meetings with the Project lead.
  • Provision of documentation and minutes for each meeting.
  • Provide drafts of the SP/FP to the BCEHS and PHSA project team at various stages for review and comment.
  • Incorporation of feedback from BCEHS and PHSA project team into a final SP/FP report.
  • Provision of summary text related to service need, background information, and scope description for inclusion in a briefing note.
  • Responses to clarifying questions required to confirm the feasibility of the project.
  • The deliverable will be a report style document that will inform the location options analysis, feasibility study, and capital cost estimates.

As it relates to a new KDOC:

  • Plan, lead and develop a Business Continuity Strategy.
  • Review, assess and report back to the project stakeholder current business continuity practices plans and provide recommendations.
  • Plan and lead discussions on a roadmap or best way forward for KDOC.
  • Ensure KDOC business continuity plans align with Provincial Digital Health and Information Services (PDHIS), and PHSA.

Consultant Qualifications

  • Must possess operational experience with NG911 technology.
  • 10+ years of experience as a program lead in business continuity management and crisis management.
  • Experience in implementing business continuity management in a 9-1-1 communication centre.
  • Knowledge of industry standards and best practices for BCMS and crisis management.
  • Strong project management and leadership skills.
  • Excellent written and verbal communication skills.
  • Ability to communicate complex concepts in a simple and engaging manner.
  • Highly detail-oriented work style.
  • Preference will be given to candidates certified in business continuity management or emergency management.
  • Health care facilities experience and experience with emergency services, preferably with dispatch operation centres.

Job Types: Full-time, Fixed term contract

Pay: Up to $95.00 per hour

Expected hours: 40 per week

Flexible language requirement:

  • French not required.

Schedule:

  • Monday to Friday.

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