Resort Operations Manager Position Available

4 weeks ago


Fairmont Hot Springs, Canada Mountain View Resort & Suites Full time
Job Title: Resort Operations Manager

We are seeking an experienced and skilled Resort Operations Manager to join our team at Mountain View Resort & Suites.

About the Role

The successful candidate will be responsible for overseeing the day-to-day operations of our resort, ensuring that all aspects of the business run smoothly and efficiently. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Manage the front desk, housekeeping, and maintenance teams to ensure excellent customer service and efficient operation of the resort.
  • Co-ordinate and assign tasks to staff members to achieve business objectives.
  • Recruit, train, and develop staff to enhance their skills and knowledge.
  • Maintain accurate records of staff performance, training, and development.
  • Monitor and control expenses to ensure profitability.
  • Implement initiatives to improve customer satisfaction and loyalty.
Requirements
  • Bachelor's degree in Hospitality Management or related field.
  • Minimum 1 year of experience in a supervisory role in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Able to work effectively in a team environment.
What We Offer
  • A competitive salary range of $45,000 - $65,000 per annum, depending on experience.
  • Ongoing professional development and training opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a reputable and established resort company.
How to Apply

If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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