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Store Manager

2 months ago


Ottawa, Ontario, Canada Laura Canada Inc. Full time
About the Role

The Laura Canada Store Manager is a key business leader responsible for driving sales growth, customer satisfaction, and team performance in a fast-paced retail environment.

Key Responsibilities
  • Team Leadership: Recruit, onboard, develop, and coach a high-performing team of sales associates to deliver exceptional customer service, promote products, and maintain a positive store environment.
  • Business Performance: Ensure the store meets or exceeds sales targets, closing ratios, and other key performance indicators.
  • Operational Excellence: Schedule staff effectively to ensure optimal floor coverage, manage inventory, and maintain a clean and organized store.
  • Customer Experience: Act as a stylist to build personalized wardrobes for customers, provide fashion advice, and ensure a memorable shopping experience.
  • Performance Management: Monitor team performance, conduct regular appraisals, and provide ongoing coaching and feedback to drive improvement.
  • Merchandising and Visuals: Collaborate with the merchandising team to ensure attractive product displays, maintain visual standards, and drive sales through effective merchandising strategies.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team, drive results, and foster a positive work environment.
  • Business Acumen: Strong understanding of retail operations, sales strategies, and customer behavior.
  • Communication Skills: Excellent verbal and written communication skills to effectively communicate with team members, customers, and stakeholders.
  • Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective strategies to drive business results.