Restaurant Operations Manager

1 month ago


Delta, British Columbia, Canada Wendy's Canada Full time

About Wendy's Canada

We are a leading quick-service restaurant chain committed to serving high-quality food and delivering an exceptional customer experience. Our goal is to be better than the rest, with great tasting food, clean comfortable surroundings and fast friendly service.

Job Summary

We are seeking a talented Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of crew members, ensuring excellent customer service, and maintaining high standards of quality and safety. If you have previous supervisory experience and a passion for delivering exceptional results, we want to hear from you.

About the Role

This is an entry-level, supervisory position at Wendy's Canada. The ideal candidate will have experience in fast food and/or restaurant work, excellent communication skills, and a willingness to learn and lead. As a Shift Manager, you will be responsible for:

  • Inspiring crew members to always do their best
  • Ensuring guests enjoy an outstanding customer experience
  • Maintaining high standards of quality and safety
  • Growing management skills in a fast-paced environment
  • Fostering a team atmosphere
  • Training, monitoring, and reinforcing food safety procedures and safe working procedures
  • Managing food and labor costs
  • Executing company policies and procedures
  • Maintaining a professional appearance while providing excellent customer service

Benefits

As a member of our team, you can expect competitive pay ($$$-$$$ per hour), quarterly bonuses, extended health and dental insurance, pension plan, life insurance, long-term disability, free meals, performance evaluations every 12 months, clear career path and opportunities, 10-12 week training program, paid vacation and paid sick time, and employee assistance program.

Requirements

To be successful in this role, you must have:

  • Previous food/customer service experience
  • Previous supervisory experience (an asset)
  • Flexible availability
  • Strong leadership and customer service skills
  • Friendly, outgoing personality
  • Fluent English-speaking and writing skills
  • Ability to lift 35 pounds to waist level
  • Will to work on your feet
  • Neat, clean, and professional appearance
  • Able to work a 40 - 50 hour week


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