Retail Operations Manager

2 days ago


Surrey, British Columbia, Canada HIGH CLASS AUTO BODY & PAINT LTD. Full time
Job Description

We are seeking a highly skilled Retail Operations Manager to join our team at HIGH CLASS AUTO BODY & PAINT LTD. As a key member of our management team, you will be responsible for the overall direction and success of our retail operations.

About the Role
  • The Retail Operations Manager will be responsible for managing staff and assigning duties, ensuring that all employees are working efficiently and effectively to meet business objectives.
  • This role involves determining merchandise and services to be sold, implementing price and credits policies, and planning budgets and monitoring revenues and expenses.
  • You will also be responsible for resolving issues that may arise, including customer requests, complaints, and supply shortages.
  • Achieving excellent customer service is crucial in this role, so you must be able to plan, organize, direct, control, and evaluate daily operations to ensure that customers receive the best possible experience.
About You

To be successful in this role, you will need:

  • A minimum of 2 years of experience in a retail or related field.
  • An undergraduate degree in Business Administration, Marketing, or a related field.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure and make decisions quickly.
  • A strong understanding of budgeting and financial management.
  • Experience with inventory management and control.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of $55,000 - $70,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy.
  • Ongoing training and development opportunities.


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