Tour Guide

2 weeks ago

Scarborough Village, Ontario, Canada Splendid Canada Travel Full time
Job Title: Tour Guide - Cultural Ambassador

Job Summary: We are seeking a skilled Tour Guide to join our team at Splendid Canada Travel. As a Tour Guide, you will be responsible for leading groups of tourists through various destinations, providing information and insights about the local culture, history, and attractions.

Key Responsibilities:

* Confirm transportation and accommodation reservations
* Collect administration or entrance fees
* Co-ordinate recreation activities
* Describe points of interest, answer questions and supply information
* Resolve itinerary and other problems
* Ensure and monitor luggage transfers
* Assist clients with check-in procedures for accommodation and/or transportation
* Utilize microphones or other communication device to provide directions and other pertinent information to visitors
* Attend to international border crossings
* Co-ordinate activities with local tour guides or leaders of performance groups
* Provide information on tipping customs, currency exchange rates, metric conversion and other details
* Assist clients/guests with special needs
* Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
* Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Requirements:

* 1 year to less than 2 years of experience
* No degree, certificate or diploma required
* Willing to travel, cross-border, overnight, and regularly
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Flexibility and adaptability

Working Conditions:

* Work must be completed at the physical location
* Work setting: Tourism/travel services

Additional Information:

* Tours focus: Foreign countries, sightseeing, bus tours
* Number of tours guided: 10 tours and +
* Transportation/travel information: Willing to travel, cross-border, overnight, and regularly
* Work conditions and physical capabilities: Walking
* Personal suitability: Client focus, dependability, efficient interpersonal skills, flexibility, initiative, reliability

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