Customer Service Representative

2 months ago


Rosemère, Quebec, Canada World Gym Québec Full time

Job Summary:

World Gym Québec is seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness center.

Key Responsibilities:

  • Greet and welcome members and guests, providing a warm and friendly atmosphere
  • Respond to member inquiries and resolve any issues in a timely and professional manner
  • Promote the sale of memberships and additional services, such as personal training sessions
  • Coordinate appointments for personal training sessions
  • Maintain a clean and organized fitness center, including equipment and facilities
  • Encourage members to achieve their fitness goals and provide support and motivation
  • Perform administrative tasks as required

Requirements:

  • At least 6 months of experience in customer service
  • At least 6 months of experience in sales
  • Ability to work in a fast-paced environment and handle multiple priorities
  • Excellent communication and interpersonal skills
  • Proficiency in French and English (oral and written)
  • High school diploma or equivalent

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation and benefits package


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