Customer Service Representative
2 months ago
Job Summary:
World Gym Québec is seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness center.
Key Responsibilities:
- Greet and welcome members and guests, providing a warm and friendly atmosphere
- Respond to member inquiries and resolve any issues in a timely and professional manner
- Promote the sale of memberships and additional services, such as personal training sessions
- Coordinate appointments for personal training sessions
- Maintain a clean and organized fitness center, including equipment and facilities
- Encourage members to achieve their fitness goals and provide support and motivation
- Perform administrative tasks as required
Requirements:
- At least 6 months of experience in customer service
- At least 6 months of experience in sales
- Ability to work in a fast-paced environment and handle multiple priorities
- Excellent communication and interpersonal skills
- Proficiency in French and English (oral and written)
- High school diploma or equivalent
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive compensation and benefits package
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