Customer Service Representative

1 month ago

Rosemère, Quebec, Canada Maxi Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Personal Shopper. As a Personal Shopper, you will play a critical role in providing exceptional customer service and ensuring that our customers receive their online orders in a timely and accurate manner.

Key Responsibilities
  • Provide great customer service by assisting with general questions and maintaining a positive environment
  • Shop for customers by accurately filling their orders with quality products
  • Scan products and process customer transactions accurately using debit, credit, cash, and gift cards
  • Contact customers to ensure order accuracy or to inquire about product substitutions
Requirements
  • A team player with an attention to detail
  • Driven and able to work independently in a fast-paced environment
  • Resourceful and courteous when resolving customer questions
  • Motivated to learn new things
What We Offer

We offer a competitive compensation package, comprehensive training, flexibility, and other benefits that make us one of Canada's Top Employers. If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives and diverse experiences that we can add to our team.

Our Commitment to Diversity and Inclusion

We have a long-standing focus on diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment.

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