Operations Manager

2 weeks ago


Waterloo, Ontario, Canada Savers Value Village Full time
Job Description

Savers / Value Village is a purpose-driven company with a business model that has a positive impact on the planet and local communities.

We are looking for a Supervisor to join our team. As a key member of our operations, you will play a vital role in ensuring the success of our stores.

About Us

With over 300 locations across the United States, Canada, and Australia, we are one of the largest for-profit thrift operators in the world.

Our mission is to champion reuse and inspire a future where second-hand is second nature.

We achieve this by supplying our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

These donations help us redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.

This process not only benefits the environment but also provides valuable funding for our nonprofit partners' community-based programs and services.

Job Responsibilities

As a Supervisor, you will be responsible for:

  • Leading a team of Team Members to achieve sales and customer service goals
  • Making important decisions that directly impact the success of your store
  • Continuously developing and empowering your Team Members

You may also have opportunities to lead teams in Operations, Production, or Retail.

What You Can Expect

In this role, you can expect:

  • To work in a dynamic and fast-paced environment with a talented team
  • To be part of a company that values diversity, equity, and inclusion
  • To receive comprehensive training and development opportunities to advance your career

We offer a competitive salary of $65,000 - $85,000 per year, depending on location and experience.

In addition to your base salary, you will also be eligible for:

  • A comprehensive extended health care plan
  • Company-paid life and AD&D insurance
  • A group registered retirement savings plan (RRSP) with a generous company matching provision
  • Paid time off from work for leisure or other hobbies
  • A range of mental health services to assist you in managing daily life

Value Village is committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment process.


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