Restaurant Operations Manager

4 weeks ago


Cochrane District, Canada Mama Mia Italian Kitchen Full time
Restaurant Manager Job Description

Mama Mia Italian Kitchen is seeking a skilled Restaurant Manager to oversee the daily operations of our dining establishment. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff performance, and maintaining a clean and welcoming environment.

Key Responsibilities:
  • Staff Management: Monitor and evaluate staff performance, providing constructive feedback and coaching to improve overall service quality.
  • Operations Planning: Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Inventory Control: Maintain accurate inventory records, ordering supplies as needed to ensure seamless operations.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible prices and quality.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Work Conditions: Physically demanding, requiring standing for extended periods
  • Work Language: English
  • Hours: 35 to 40 hours per week


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