Retail Store Manager Lead

2 weeks ago


Brampton, Ontario, Canada One Stop Granite Inc Full time

We are seeking a highly skilled Retail Store Supervisor to lead our team at One Stop Granite Inc. The ideal candidate will have experience in managing staff, supervising daily operations, and maintaining a fast-paced retail environment.

Key Responsibilities
  • Supervise and manage store staff to ensure exceptional customer service and sales performance.
  • Assign duties, provide training, and monitor employee productivity to optimize store efficiency.
  • Maintain accurate inventory levels, manage stockroom organization, and supervise cash handling procedures.
  • Resolve customer complaints, address supply chain issues, and implement process improvements.
  • Develop and maintain strong relationships with customers, vendors, and local community stakeholders.
Requirements
  • Bachelor's degree or equivalent work experience in a related field.
  • Proven track record of leadership, communication, and problem-solving skills.
  • Excellent customer service and conflict resolution abilities.
  • Able to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Proficient in MS Outlook and other Microsoft Office applications.
Preferred Qualifications
  • 1-3 years of retail management experience.
  • Familiarity with Point-of-Sale (POS) systems and inventory management software.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Availability to work flexible hours, including weekends and holidays.
What We Offer
  • $65,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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