Customer Service Ambassador
1 day ago
About beBee Professionals
We are a dynamic and innovative company based in Saint-Georges, Canada.
Salary Range
The estimated annual salary for this position is $55,000 CAD, depending on experience.
Job Overview
This role involves providing exceptional service to our customers, addressing their inquiries and resolving any issues they may encounter.
Key Responsibilities:
- Customer Interaction: Handle customer inquiries via phone, email, and chat.
- Product Information: Provide information about products and services.
- Issue Resolution: Resolve customer complaints in a timely and professional manner.
- Customer Feedback: Document customer interactions and feedback.
- Team Collaboration: Collaborate with team members to improve service processes.
Requirements:
- Education: High school diploma or equivalent; additional education is a plus.
- Experience: Previous experience in customer service or a related field.
- Skillset: Strong communication and problem-solving skills.
- Work Environment: Ability to work in a fast-paced environment.
- Software Proficiency: Proficiency in customer service software and tools.
Benefits:
- Competitive Pay: Competitive hourly wage and performance bonuses.
- Comprehensive Benefits: Comprehensive health benefits package.
- Career Advancement: Opportunities for career advancement.
- Supportive Team: Supportive work environment with a focus on teamwork.
- Employee Perks: Employee discounts and perks.
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