Customer Service Representative
2 weeks ago
Overview
The National Bank is a dynamic and inclusive organization that offers a unique opportunity to pursue a rewarding career as a Banking Advisor. Our team values passion, creativity, and collaboration, providing an ideal environment for professionals who want to make a positive impact on people's lives.
Salary Information
The estimated annual salary for this position ranges from $60,000 to $80,000, depending on the candidate's experience and qualifications. This compensation package includes competitive benefits, such as health and wellness programs, flexible group insurance, and pension plans.
Job Description
As a Banking Advisor at National Bank, you will be responsible for delivering exceptional customer service to our clients. Your primary duties will include:
- Greeting clients and answering their questions in a friendly and professional manner.
- Providing guidance on banking applications and ABMs, ensuring seamless transactions and resolving any complex issues.
- Listening actively to clients' needs and offering tailored advice on personal banking solutions.
- BUILDING LASTING BUSINESS RELATIONSHIPS through empathy and understanding.
- E nsuring client satisfaction and engagement by addressing concerns promptly and effectively.
- Collaborating with colleagues to share knowledge and best practices.
Required Skills and Qualifications
To succeed in this role, you should possess excellent communication skills, a customer-centric attitude, and a passion for learning. You must also have:
- A college diploma (DEC) or equivalent.
- Experience in customer-facing roles, demonstrating inclusivity and adaptability.
- A strong interest in technology and digital literacy.
- Ability to work collaboratively in a fast-paced environment.
Benefits
In addition to a competitive salary and benefits package, we offer a range of perks, including:
- Flexible work arrangements to maintain work-life balance.
- Promotional opportunities within the bank, enabling career advancement.
- Diverse training programs and workshops to enhance your skills and expertise.
- A supportive and inclusive workplace culture that encourages growth and development.
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