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Nail Salon Team Lead

2 months ago

Vancouver, British Columbia, Canada Levista Salon Corp Full time
Nail Salon Supervisor Job Description

Levista Salon Corp is seeking a skilled Nail Salon Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our nail salon, ensuring exceptional customer service, and driving business growth.

Key Responsibilities:
  • Leadership and Management: Supervise and coordinate the activities of 5-10 team members, providing guidance and support to ensure seamless salon operations.
  • Quality Control: Monitor and maintain high standards of quality in nail services, ensuring customer satisfaction and loyalty.
  • Training and Development: Train and develop team members in job duties, safety procedures, and company policies, promoting a culture of excellence and continuous improvement.
  • Operational Efficiency: Establish and maintain efficient work schedules, procedures, and systems to optimize productivity and minimize waste.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication, leadership, and problem-solving skills, with a strong focus on customer satisfaction and team development.
Work Environment:

Our salon operates in a fast-paced environment, requiring the ability to work under pressure and maintain a high level of professionalism at all times.

Personal Suitability:
  • Client Focus: Strong commitment to delivering exceptional customer service and building long-term relationships.
  • Communication: Excellent oral communication skills, with the ability to effectively communicate with team members, customers, and management.
  • Flexibility: Ability to adapt to changing priorities and work schedules, with a flexible and positive attitude.
Screening Questions:
  • Availability: Willingness to work flexible hours, including shifts and on-call duties.
  • Language: Fluency in English, with the ability to communicate effectively with customers and team members.
  • Relocation: Willingness to relocate for this position, if required.