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Senior Operations Representative
2 months ago
We are seeking a highly skilled and motivated Senior Operations Representative to join our team at National Bank. As a key member of our operations team, you will play a critical role in providing exceptional customer service and supporting the success of our branch operations.
Key Responsibilities- Customer Service: Provide top-quality customer service to clients in person, over the phone, and via email, ensuring a positive and personalized experience.
- Administrative Support: Assist with daily administrative tasks, including mail distribution, filing, and supply management, to ensure a smooth and efficient work environment.
- Team Support: Collaborate with colleagues to achieve team goals and objectives, providing support and assistance as needed.
- Bank Operations: Assist with daily bank deposits, accounts payable, and other financial tasks to ensure accurate and timely processing.
- Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.
- Education: College diploma in Administration or a related field.
- Experience: 1 year of relevant experience in a customer-facing role, preferably in the financial services industry.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- Language: Fluency in French is required.
As a Senior Operations Representative at National Bank, you will enjoy a competitive compensation package, including a comprehensive benefits program, opportunities for professional growth and development, and a dynamic work environment that values diversity, inclusion, and employee well-being.
