Retail Department Head

4 weeks ago


Surrey, British Columbia, Canada Dhaliwal Bakery Full time

At Dhaliwal Bakery, we are seeking a highly motivated Retail Department Head to lead our team and drive business growth. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Job Summary

The Retail Department Head will be responsible for overseeing the day-to-day operations of our retail department, including managing staff, assigning duties, and ensuring excellent customer service. This role will also involve studying market research and trends to determine consumer demand, potential sales volumes, and the impact of competitors' operations on sales.

Responsibilities

  1. Staff Management

The Retail Department Head will be responsible for managing a team of staff, including assigning duties, providing training and feedback, and ensuring that staff are meeting performance expectations.

  1. Market Research and Analysis

The Retail Department Head will be responsible for studying market research and trends to determine consumer demand, potential sales volumes, and the impact of competitors' operations on sales. This will involve analyzing data, identifying opportunities and challenges, and developing strategies to drive business growth.

  1. Merchandise and Services

The Retail Department Head will be responsible for determining the merchandise and services to be sold in our retail department, including selecting and procuring merchandise for resale. This will involve analyzing market trends, identifying opportunities, and developing strategies to drive sales.

  1. Marketing Strategies

The Retail Department Head will be responsible for developing and implementing marketing strategies to drive business growth, including developing promotional campaigns, managing social media, and analyzing customer feedback.

  1. Budget Planning and Monitoring

The Retail Department Head will be responsible for planning and monitoring budgets, including managing expenses, analyzing revenue, and identifying areas for cost savings.

  1. Staffing Requirements

The Retail Department Head will be responsible for determining staffing requirements, including recruiting, hiring, and supervising staff. This will involve analyzing business needs, identifying gaps in skills and experience, and developing strategies to address these gaps.

  1. Issue Resolution

The Retail Department Head will be responsible for resolving issues that may arise, including customer complaints, supply shortages, and other operational challenges. This will involve analyzing problems, identifying solutions, and implementing these solutions in a timely and effective manner.

Requirements

To be successful in this role, the Retail Department Head will need to have:

  • A strong background in retail management, with a minimum of 2 years' experience in a similar role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and suppliers.
  • The ability to analyze data, identify opportunities and challenges, and develop strategies to drive business growth.
  • Strong problem-solving and decision-making skills, with the ability to resolve issues in a timely and effective manner.
  • Strong leadership and management skills, with the ability to motivate and inspire staff.

Salary

The salary for this role is estimated to be between $60,000 and $80,000 per year, depending on experience and qualifications.

Benefits

Dhaliwal Bakery offers a range of benefits, including health insurance, paid time off, and a competitive salary package.

How to Apply

If you are a motivated and experienced retail manager looking for a new challenge, please submit your application, including a cover letter and resume, to Dhaliwal Bakery. We look forward to hearing from you



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