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Platform and Process Optimization Specialist
2 months ago
GardaWorld is seeking a highly skilled Platform and Process Optimization Specialist to join our Human Resources team in Canada. As a key member of our new People Operations team, you will play a critical role in overseeing the effective use and optimization of our SAP SuccessFactors Recruiting and SuccessFactors Onboarding platforms.
Key Responsibilities- Manage the SAP SuccessFactors Recruiting and SuccessFactors Onboarding platforms to ensure optimal use within the organization.
- Serve as the primary point of contact for all issues related to the recruiting and onboarding platforms, handling requests, resolving technical issues, and coordinating with vendors and internal teams.
- Work closely with stakeholders, including recruiter team members, hiring managers, and human resources, to understand their needs and translate these needs into platform requirements and functionality enhancements.
- Analyze and evaluate existing recruitment and onboarding processes, identify gaps and opportunities for improvement, and develop strategies to optimize and streamline these processes.
- Carry out regular audits and quality controls to ensure data integrity, compliance with company policies, and legal and regulatory requirements.
- Stay up-to-date with the latest trends, best practices, and technological developments in recruitment and onboarding, and propose innovative solutions to improve existing platforms.
- Develop and maintain system documentation, user guides, and training materials to ensure consistent use of platforms and clear understanding of related processes.
- Bachelor's degree in human resources, information technology, or a related field.
- Proven experience in managing and optimizing recruiting and onboarding platforms, such as SAP SuccessFactors Recruiting and SuccessFactors Onboarding.
- Solid understanding of recruitment and onboarding processes and best practices.
- Advanced skills in technical problem-solving and coordination with suppliers and technical support teams.
- Ability to analyze existing processes, identify gaps, and opportunities for improvement, and develop strategies to optimize recruitment and integration processes.
- Excellent communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
- Fluency in English is required, and fluency in French is an asset. Quebec-based candidates must be bilingual in French and English.