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Platform and Process Optimization Specialist

2 months ago


Montreal, Quebec, Canada GardaWorld Full time
About the Role

GardaWorld is seeking a highly skilled Platform and Process Optimization Specialist to join our Human Resources team in Canada. As a key member of our new People Operations team, you will play a critical role in overseeing the effective use and optimization of our SAP SuccessFactors Recruiting and SuccessFactors Onboarding platforms.

Key Responsibilities
  • Manage the SAP SuccessFactors Recruiting and SuccessFactors Onboarding platforms to ensure optimal use within the organization.
  • Serve as the primary point of contact for all issues related to the recruiting and onboarding platforms, handling requests, resolving technical issues, and coordinating with vendors and internal teams.
  • Work closely with stakeholders, including recruiter team members, hiring managers, and human resources, to understand their needs and translate these needs into platform requirements and functionality enhancements.
  • Analyze and evaluate existing recruitment and onboarding processes, identify gaps and opportunities for improvement, and develop strategies to optimize and streamline these processes.
  • Carry out regular audits and quality controls to ensure data integrity, compliance with company policies, and legal and regulatory requirements.
  • Stay up-to-date with the latest trends, best practices, and technological developments in recruitment and onboarding, and propose innovative solutions to improve existing platforms.
  • Develop and maintain system documentation, user guides, and training materials to ensure consistent use of platforms and clear understanding of related processes.
Requirements
  • Bachelor's degree in human resources, information technology, or a related field.
  • Proven experience in managing and optimizing recruiting and onboarding platforms, such as SAP SuccessFactors Recruiting and SuccessFactors Onboarding.
  • Solid understanding of recruitment and onboarding processes and best practices.
  • Advanced skills in technical problem-solving and coordination with suppliers and technical support teams.
  • Ability to analyze existing processes, identify gaps, and opportunities for improvement, and develop strategies to optimize recruitment and integration processes.
  • Excellent communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
  • Fluency in English is required, and fluency in French is an asset. Quebec-based candidates must be bilingual in French and English.