Insurance Branch Leadership Position

6 days ago

St John's, Newfoundland and Labrador, Canada BrokerLink Full time

At BrokerLink, our values serve as the foundation of our work environment: acting with integrity, being respectful, having a customer-driven mindset, striving for excellence, and treating others with generosity. These values guide our diversity and inclusion efforts to ensure a welcoming space for everyone.

We're seeking like-minded individuals who prioritize delivering top-notch customer service while embodying professionalism. Your success is integral to ours, and our purpose 'we're here to help people' drives us to retain talented team members through continuous growth opportunities and an inclusive work environment with flexible arrangements.

BrokerLink has over 200 offices across Canada, offering a range of job opportunities including this Branch Manager, Personal Insurance position at our Saint John, NB office on a Permanent FT basis.

The Role:
  • You will build and lead a high-performing team.
  • Drive business growth and deliver exceptional customer experiences.
  • Collaborate with your management team and peers to develop strategic plans that drive outperformance.
  • Implement and execute these plans by leveraging your team's skills and regional collaboration.
  • Contribute to driving growth and brand awareness in your territory through marketing initiatives.
  • Accountable for overall recruiting and staffing of your team.
  • Responsible for managing, coaching, and developing your team, including regular one-on-one meetings and succession planning.
  • Build and execute Engagement Action Plans, motivating staff to participate in company objectives and keeping them informed of changes.
  • Ensure quality of service meets expected standards.
  • Analyze and resolve service and sales problems and follow up with clients as needed.
  • Develop and maintain strong relationships with key insurer partners.
  • Assist in preparing and monitoring branch-level operating and expense budgets.
Requirements:
  • Leadership and management experience.
  • A proven track record of leading highly engaged teams across multiple locations.
  • Experience leading in a hybrid environment.
  • Understanding of customer needs (internal and external).
  • Strong communication and negotiation skills.
  • Team player and collaborator.
  • College or university degree in a related field or equivalent work experience.
  • Management of projects or initiatives outside of daily responsibilities with multiple stakeholders.
  • Analytical and problem-solving abilities.
  • Required to travel within the region as needed.

We estimate the salary for this role to be around $120,000-$150,000 annually, based on industry standards and location. The exact compensation package will be discussed during the hiring process.

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