Hotel Front Desk Associate

2 months ago

Edmundston, New Brunswick, Canada Happy Motel Full time
About the Role

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Happy Motel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Room Reservations: Take, cancel, and change room reservations in a timely and accurate manner.
  • Guest Services: Provide information on hotel facilities and services, including dining options, amenities, and local attractions.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a timely and efficient manner.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 to less than 7 months of experience in a similar role or equivalent experience.
Work Environment

This is a permanent position with a 30-40 hour workweek. Free parking is available on site. The work language is English.

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