Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. Located in the Greater Montreal area, this role offers an excellent opportunity for those looking to work in a fast-paced and dynamic environment.
As a Customer Service Representative, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded. Your exceptional communication skills, both written and verbal, will be essential in building strong relationships with customers.
Main Responsibilities- Client Support: Respond to client inquiries, resolve issues, and provide information on products and services.
- Office Administration: Manage office supplies, place orders, and maintain inventory.
- Customer Engagement: Greet visitors, direct them to relevant personnel or departments, and conduct customer satisfaction surveys.
- Account Management: Assist customers with account openings, updates, payments, complaints, or information requests.
- Education: Completed DES (Diplôme d'Études Secondaires)
- Experience: 1-3 years of experience in customer service
- Skills: Excellent communication skills (English and French), computer skills, customer service orientation, and self-control
- Multitasking: Ability to handle multiple tasks simultaneously
The estimated salary for this role is between $45,000-$65,000 per year, depending on experience and qualifications.
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