Optical Specialist

2 weeks ago


Toronto, Ontario, Canada EssilorLuxottica Full time
Job Description:

In this role, you will be the face of LensCrafters, delivering exceptional customer service and ensuring a seamless shopping experience. Your primary focus will be on providing accurate and timely assistance to customers, helping them find the perfect pair of glasses that meet their needs.

Key Responsibilities:
  • Welcome and engage with all customers, setting clear expectations and providing personalized support.
  • Carefully select and fit eyeglasses, ensuring precision and attention to detail in every step of the process.
  • Showcase your expertise in optical acumen, staying up-to-date on the latest trends and technologies.
Requirements:
  • A high school diploma or equivalent is required, along with state licensure and relevant optical dispensing experience.
  • Demonstrate strong customer service skills, including effective communication, active listening, and teamwork abilities.
  • Familiarity with current store merchandise, basic math skills, and an awareness of fashion trends are essential.
  • Selling skills and the ability to use a tablet for point-of-sale transactions are also necessary.
Preferred Qualifications:
  • Previous customer service and retail experience would be an asset.
Compensation and Benefits:

The estimated salary for this position is approximately $65,000 per year, based on industry standards and location factors. Additionally, LensCrafters offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.



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