Hospitality Professional

2 months ago


Chilliwack, Canada Coast Hotels Full time

Job Summary:

The Banquet Server is a key member of the Food and Beverage team at Coast Hotels, responsible for ensuring the efficient setup of meeting rooms for all Food & Beverage functions on the banquet floor. This role requires a high level of customer service, teamwork, and attention to detail.

Key Responsibilities:

  • Room Setup: Ensure that meeting rooms are set up according to banquet event orders, paying close attention to detail and presentation.
  • Food and Beverage Service: Serve banquet meals to guests, ensuring that all food and beverage items meet the high standards of Coast Hotels for freshness, appearance, and consistency.
  • Teamwork and Communication: Maintain a positive and cooperative work environment within the Banquet Team, communicating effectively with colleagues and management to ensure seamless service.
  • Customer Service: Provide exceptional customer service to guests, responding promptly to their needs and ensuring their satisfaction.
  • Adherence to Regulations: Adhere to provincial liquor control laws and food safety regulations, maintaining a clean and safe work environment.
  • Additional Responsibilities: Perform other duties as required, including maintaining a high level of organization and prioritizing tasks effectively.

Requirements:

  • Experience: Minimum 1 year of experience in a similar position, preferably in the hospitality industry.
  • Certifications: Serving It Right Certification or equivalent is mandatory.
  • Skills and Knowledge: Self-motivated team player with demonstrated interpersonal skills, ability to work in a fast-paced environment, strong organizational skills, and excellent communication skills.
  • Education and Training: High school diploma or equivalent required.

Working Conditions:

This role requires the ability to work a flexible schedule, including evenings, weekends, and holidays. The Banquet Server must be able to lift up to 25 pounds and stand for long periods of time.



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