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Product Enablement Specialist
1 month ago
We're seeking a Product Enablement Specialist to join our Product team and contribute to our next stage of growth. As a key member of our team, you will work closely with internal stakeholders to strengthen relationships through better cohesion, transparency, and documentation.
Key Responsibilities
- Partner with stakeholders across business units to develop and maintain Product Documentation, including User Guides, Release Notes, and Training materials.
- Collaborate with Sales and Marketing to develop and present content representing our product offerings, such as Newsletters, Product Updates, Surveys, User Conferences Presentations, and Webinars.
- Lead the development of process improvements across the R&D, Services, and Support teams as it relates to product knowledge and communications.
- Work with Product Managers to effectively plan and document expected product usage for internal and external audiences.
- Gather insights from implementation, support, and product usage data to identify product documentation and training gaps.
- Own the relationship and communication with Integration Partners.
What We Offer
At Traction Rec, we're committed to a fair, market-based, and equitable compensation structure. Our market data is refreshed annually to reflect current market conditions. The starting salary band for this role is $80,000-$95,000, with salaries varying based on experience, skill level, and internal equity related to the role. We also offer a competitive bonus program and benefits.
About Us
Traction Rec empowers customers with great technology, built on the Salesforce platform. We enable YMCA's, Jewish Community Centers, and Boys & Girls Clubs of America to deliver their services and achieve their missions. At the heart of Traction Rec is our desire to support non-profit community centers and the amazing good they do. We've been recognized by Salesforce as Nonprofit Sales Partner of the Year and ISV Partner of the Year. We take pride in developing products and services and building strong relationships with partners and customers. We care about our people, wider community, and planet. We welcome you to experience a vibrant personal and professional journey by joining our diverse team.