Store Operations Manager

2 weeks ago


Brossard, Quebec, Canada Rogers Communications Full time

At Rogers Communications, we're looking for a skilled Store Operations Manager to join our retail team. As an Assistant Store Manager, you'll play a key role in driving positive customer interactions and experiences.

Key Responsibilities:

  • Work with accountable leaders to deliver solution-based customer experiences and meet business goals
  • Coach and develop your team to create best-in-class customer experiences and achieve sales targets
  • Stay up-to-date with ongoing training and development to support the team's growth and success
  • Support store operations with a creative spirit, adapting to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach
  • Participate in community events and outreach efforts to support local small businesses

What We Offer:

  • Competitive compensation with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada
  • Mental Health and support benefits with 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts offering up to 50% off Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work
  • Opportunities for career growth and development
  • Overtime pay eligibility

Requirements:

  • A passion for influencing and inspiring teams
  • Ability to deliver on business plans to meet regional and store targets
  • Leadership qualities that foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (40 hours/week)
  • Excitement and inspiration from technology
  • Meet the minimum age of majority (varies by province)

Next Steps:

Candidates will be required to complete an online assessment as a next step. If selected to move forward, our recruitment team will reach out to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements.

Important Note:

To protect our people, brand, and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full-time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 9380 Leduc Blvd., Suite 47 (5279), Brossard, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 316823

At Rogers Communications, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring this opportunity.

Posting Notes: Retail



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