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Food Service Team Lead

2 months ago

Whitehorse, Yukon, Canada A&W Restaurants Inc Full time

A&W Restaurants Inc. is seeking a skilled Food Service Supervisor to join our team in Whitehorse, YT. As a Food Service Supervisor, you will be responsible for supervising, coordinating, and scheduling the activities of staff who prepare, portion, and serve food to guests.

Key Responsibilities:

  • Supervise and coordinate the activities of staff to ensure efficient food preparation and service.
  • Estimate and order ingredients and supplies required for meal preparation.
  • Establish work schedules and ensure staff follow procedures.
  • Maintain records of stock, sales, and wastage and report to management.
  • Train staff in job duties, sanitation, and safety procedures and ensure skill transfer to new employees.
  • Ensure that food and service meet quality control standards and corporate brand standards.
  • Deal with cash, opening, and closing procedures with accuracy.
  • Ensure customer satisfaction and resolve issues as required.
  • Maintain a positive relationship between team members.

Requirements:

  • Passion for guest service and creating exceptional guest experiences.
  • Ability to work in a fast-paced environment.
  • Excellent communication skills.
  • Enjoy learning new things.
  • Ready smile and warm personality.
  • Availability to work 32-40 hours/week.