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Liquor Store Operations Manager

2 months ago

Kamloops, British Columbia, Canada Plaza Liquor Store Full time
About the Role

We are seeking a highly skilled Liquor Store Supervisor to join our team at Plaza Liquor Store. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock levels and minimizing losses.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.
  • Merchandising: Order merchandise and authorize returns, ensuring that our store remains stocked with a wide range of products.
  • Reporting: Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail or liquor store environment.
  • Language: English.
  • Work Term: Permanent.
  • Hours: 40 hours per week.