Field Property Claims Specialist, Nova Scotia

2 days ago


Dartmouth, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Field Property Claims Specialist, you'll play a vital role in supporting our growing team in Nova Scotia.

About the Role

We're seeking a skilled and experienced Field Property Claims Specialist to join our team. In this role, you'll be responsible for conducting field inspections to evaluate property damage and providing quality service to our customers. You'll also identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness.

Key Responsibilities

  • Conduct field inspections to evaluate property damage and provide quality service to customers.
  • Identify process improvement needs and recommend changes to policies or procedures.
  • Maintain effective communication channels with claims departments.
  • Coach other appraisers and adjusters when required.
  • Establish and maintain productive business relationships with repair facilities and other service providers.
  • Assist in the screening and review of vendor performance to meet professional and corporate standards.
  • Prepare repair estimates and obtain cost agreements from contractors or quotations on restoration/replacement.
  • Prepare total loss evaluations and facilitate their disposal, if applicable.

Requirements

  • University degree or any combination of training and experience deemed relevant for the role.
  • Minimum 3 years experience in property claims.
  • High-level knowledge of the Xactimate/XactAnalysis estimating software.
  • Comprehensive knowledge of mitigation (IICRC), construction, and repair procedures.
  • Effective verbal communication skills, with experience in interviewing, coaching others, and dealing with clients.
  • Good written communications skills to draft claims reports.
  • Valid driver's license and good driving record.

What We Offer

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.

We Are an Equal Opportunity Employer

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.



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