Beauty Salon Operations Manager

4 weeks ago


Mississauga, Ontario, Canada Chatters Full time

Are you a driven, inspirational leader with a passion for business and beauty?

We're looking for a confident and people-oriented Retail Manager who can multitask and keep things running smoothly in our busy salon environment.

A little about what you bring to Chatters:

  • Enthusiastic about all things beauty
  • At least 5 years of experience in a retail leadership role
  • You can build rapport with our guests and your team, with an unwavering understanding that the "Experience is Everything"
  • Flexible, self-motivated and driven with excellent people and communication skills
  • Superior time management skills – you get things done on time, every time (and on budget)
  • Knowledge of computer systems like Point of Sales, Excel, PowerPoint, Word and Gmail
  • You are your own success story, inspiring others to be their best
  • A knack for problem solving. You're highly responsible and 100% reliable

A little about what you'll do:

  • Be responsible. Retail operations management – you got this
  • You'll analyze, maintain and improve our systems and processes
  • Oversee and book guest appointments – with a smile
  • Share your passion. With the help of your proven experience and your love for all things beauty-related, you'll coach and train the sales team to help them achieve store sales targets
  • Make sure the salon is kept sparkling clean, well-stocked and merchandised according to Chatters' standards
  • Show off your encyclopedic product knowledge Not only will you be the resident expert on all of our products, you'll also oversee the inventory, product ordering and pricing
  • Some number crunching – you'll be monitoring budgets, payroll management, scheduling and cost of goods management
  • Have fun Provide a welcomed environment for guests and beauty consultants

A little about what we offer:

At Chatters, we believe great employees deserve great benefits like:

  • A competitive salary
  • Discounted products and salon services
  • FREE in-salon, regional and national education opportunities
  • Sales incentives
  • Medical and dental
  • Employer RRSP contributions
  • Plus, lots of opportunities to learn and grow


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