Conversational AI Solution Architect

1 week ago


Waterloo, Ontario, Canada Natural Factors Full time

About the Position:

This is a unique opportunity to pioneer new AI powered solutions while maintaining focus on customer value. As a Cloud AI Technical Consultant, you will serve as a thought leader for customer experience transformation and solution delivery methodologies.

Key Responsibilities:

  • Collaborate with Google Cloud AI teams to develop cross-product user journeys.
  • Solve customer use cases using Cloud AI conversational products to drive customer adoption.
  • Discuss functional, technical, and commercial topics with customer/partner stakeholders.
  • Apply data-driven management skills and be able to work in a rapidly changing environment across multiple industry verticals.

Requirements:

  • Master's degree in Engineering, Computer Science, or a related technical field.
  • Experience with community involvement, volunteering, mentorship or other work that shows commitment to betterment of others.
  • Experience in telecommunications, networking, or contact centers.
  • Experience in consulting, technical consulting in a customer-facing role, with results working with a variety of different types of customers, developers, and business.

About Us:

Natural Factors is an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.



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