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Travel Consultant

2 months ago

Winnipeg, Manitoba, Canada OLA TRAVELS INC. Full time
Job Title: Reservation Agent

We are seeking a highly organized and customer-focused Reservation Agent to join our team at OLA TRAVELS INC.

Job Summary:

The Reservation Agent will be responsible for managing travel reservations, providing exceptional customer service, and ensuring seamless travel experiences for our clients.

Key Responsibilities:
  • Manage travel reservations, including flight, hotel, and car rentals
  • Provide accurate and timely information to customers regarding travel options, regulations, and requirements
  • Process cancellations and schedule changes efficiently
  • Make transportation and accommodation reservations using computerized systems
  • Offer personalized recommendations to customers based on their travel preferences
  • Handle customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with colleagues to ensure smooth operations and excellent customer service
Requirements:
  • 1 year to less than 2 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in computerized reservation systems
  • Fluency in English
  • 35 hours per week
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package