Implementation Specialist
3 weeks ago
We are seeking an experienced Implementation Specialist to join our team at GardaWorld Cash Services. This role plays a crucial part in the successful deployment and integration of our cash services and logistics solutions within new and existing service branches.
Key Responsibilities
- Implementation Planning: Develop and manage detailed implementation plans, outlining tasks, and timelines, in collaboration with Project Managers.
- Technical Deployment: Lead the technical deployment of new cash services and logistics solutions, including partnering with IT on hardware and software installation, configuration, and testing.
- Training and Support: Develop and deliver comprehensive training programs for branch personnel on the use and functionality of implemented solutions.
- Collaboration and Communication: Work closely with Project Managers and internal teams to ensure successful implementation outcomes, providing clear updates, addressing concerns, and fostering positive relationships.
Requirements
- Proven experience in implementing software solutions or enhancements, ideally within the cash services or logistics industry.
- Strong understanding of operational principles.
- Proficiency in troubleshooting technical issues and providing effective solutions.
- Strong leadership and communication skills, with bilingual English and French preferred.
- Ability to explain complex technical concepts clearly and concisely to a non-technical audience.
- Ability to build relationships and establish trust with branch personnel and internal stakeholders.
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We pride ourselves on being an equal opportunity employer, welcoming newcomers, women, students, retirees, reservists, veterans, and more to join our team.
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