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Lead Supervisor I

1 month ago

Montreal, Quebec, Canada Tapestry, Inc. Full time
Job Summary

We are seeking a highly motivated and experienced Lead Supervisor to join our team at Tapestry, Inc. As a Lead Supervisor, you will play a critical role in driving sales and operational excellence in our Coach store. You will be responsible for leading a team of sales associates, managing daily operations, and ensuring exceptional customer service.

Key Responsibilities
  • Lead and manage a team of sales associates to achieve sales and operational goals
  • Manage daily store operations, including inventory management, visual merchandising, and loss prevention
  • Provide exceptional customer service and ensure a positive shopping experience for all customers
  • Collaborate with the store manager and assistant store manager to achieve business objectives and implement sales strategies
  • Develop and implement plans to improve sales and operational performance
  • Conduct regular team meetings and provide coaching and feedback to sales associates
  • Manage and maintain store appearance, including visual merchandising and store displays
  • Ensure compliance with company policies and procedures, including sales and operational standards
Requirements
  • 1-3 years of previous retail experience, preferably in a luxury retail environment
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop and Mobile POS
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Ability to lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Discounts on Coach products and services

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration.