Service Advantage Technical Trainee
2 months ago
Job Summary
Ricoh is seeking a highly motivated and technically skilled individual to join our team as a Service Advantage Technical Trainee. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Provide technical support and maintenance services to clients on a wide range of equipment and devices, including smart lockers, audio-visual systems, network devices, servers, and routers.
- Embody the core Ricoh value of Customer Centricity by delivering outstanding service and ensuring customer satisfaction.
- Stay up-to-date with the latest technology trends and advancements in the industry, and continuously develop your technical skills to meet the evolving needs of our clients.
Requirements
- A strong passion for technology and a desire to work in a technical environment.
- A solid understanding of IT technology and a willingness to continuously develop your skills.
- A clean, valid UK driving license.
- Proven problem-solving skills and the ability to communicate effectively with clients.
- Good decision-making abilities and a strong desire for continuous improvement.
What We Offer
- A competitive salary and benefits package, including a company car or car allowance.
- The opportunity to work with a global company and be part of a dynamic and supportive team.
- A comprehensive training program to help you develop your technical skills and advance your career.
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