Service Advantage Technical Trainee
2 months ago
We are seeking a highly motivated and skilled Technical Service Advantage Professional to join our team at Ricoh. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their technical needs are met, and driving self-improvement and continuous professional development in the rapidly evolving technology sector.
Key Responsibilities
* Provide professional and efficient installation, maintenance, and repair service on a wide range of equipment and devices supported by Ricoh, including smart lockers, audio-visual, network devices, servers, and routers. * Embody the core Ricoh value of Customer Centricity, delivering outstanding service to customers every time. * Drive self-improvement and continuous professional development to stay up-to-date with the latest technology demands and Ricoh's expanding portfolio of products and services.
Requirements
* A strong desire to work in a technical environment and passion for technology. * A solid working knowledge or formal training or qualification across various IT technologies. * A clean, valid UK driving license. * Proven problem-solving skills. * Excellent communication skills. * Good decision-making ability. * Enthusiasm for continuous improvement.
What We Offer
* A competitive package with a solid basic salary, strong bonus, and company benefits, including a generous holiday entitlement, two days special leave per annum for volunteering, and additional holiday purchase scheme. * Flexible retirement plan to support your physical, emotional, and financial health, including Employee Assistance Programme, financial protection, life cover, and will writing. * Medical protection, gym, travel, and retail discounts. * Company car or car allowance (role-specific), cycle to work scheme. * Opportunity to join a global company with a strong commitment to innovation and customer satisfaction.
Join Us
If you are a motivated and skilled individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you
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