Cosmetics Sales Associate

1 week ago


Peterborough, Ontario, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Cosmetics Associate to join our team at Walmart Canada. As a key member of our retail team, you will be responsible for providing exceptional customer service, promoting products, and maintaining a high level of salesfloor presentation.

Key Responsibilities
  • Customer Service
    • Greet all customers in a polite and friendly manner.
    • Assist customers by promoting products and services, locating merchandise, and making purchase decisions.
    • Resolve customer issues and refer concerns to management where appropriate.
  • Salesfloor Presentation
    • Maintain salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
    • Ensure proper handling of claims and returns, secure merchandise, identify high shrink items, and maintain a safe work environment as per Company policies and procedures.
  • Merchandise Management
    • Receive and stock merchandise, utilize equipment appropriately, administer required paperwork, logs, and other documentation.
    • Refer appropriate service and transactional items to a Customer Service Manager as required.
Requirements

To be successful in this role, you will need to have a strong customer service background and be able to work in a fast-paced retail environment. You will also need to be able to lift up to 25 kg and stand for long periods of time.

Preferred Qualifications

While not required, having a background in cosmetics or retail sales would be an asset in this role.


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