Restaurant Operations Manager
2 days ago
As an integral part of our team, you will play a critical role in the success of our restaurant. Your leadership skills and expertise will enable you to manage multiple tasks, oversee and guide staff, and maintain and build a loyal clientele.
About the Role
This is a challenging yet rewarding opportunity for a seasoned hospitality professional looking to take their career to the next level. If you are passionate about delivering exceptional customer experiences and have a proven track record of driving business growth, we encourage you to apply.
Main Responsibilities
- Maintain expert knowledge of event promotions and develop strategies to drive sales growth.
- Ensure profitability by achieving financial and performance goals, including revenue targets and cost control measures.
- Supervise shift operations, including all employee and guest related functions, to ensure seamless service delivery.
- Motivate the team to deliver top-notch service and achieve exceptional guest satisfaction ratings.
- Participate in training and guidance of employees to enhance their skills and knowledge.
What You Bring
- 3 years of supervisory experience in a high-volume, full-service restaurant or four-star hotel and/or equivalent combination of education and experience.
- World Host/Super Host certificate or similar customer service programs.
- WHMIS training preferred.
- Wine knowledge or experience as a Wine Steward an asset.
- Excellent communication skills, both speaking and writing.
- Working knowledge of computer skills in word processing, spreadsheets, and presentation software.
- Exceptional customer service, communication, and people skills.
About Us
Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. With 27 gaming properties across British Columbia, Ontario, and Alberta, we offer exciting opportunities for career advancement and professional growth. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a leader in the industry.
Earning Potential:
We offer a competitive salary range of $69,071.30 - $77,705.21 per annum, depending on experience and qualifications. In addition to your base salary, you will also be eligible for benefits, bonuses, and other rewards that recognize your contributions to our success.
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