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Employee Relations Coordinator

2 months ago


Mississauga, Ontario, Canada GardaWorld Full time
Job Summary

The Employee Relations Coordinator plays a vital role in supporting staff, supervisors, and managers at GardaWorld in implementing Attendance Management and early and safe return to work programs. This role requires a collaborative approach, working in a team setting to promote employee welfare and resolve matters related to attendance and employee health and well-being.

Key Responsibilities
  • Manage the administrative process for authorized leave requests, ensuring all necessary documents are received and maintained.
  • Maintain monitoring of leaves, ensuring individuals meet requirements and fostering the return-to-work process.
  • Develop and maintain reports on workforce absenteeism and lateness, highlighting trends and patterns.
  • Support the early and safe return to work program by discussing modified or alternate work opportunities and offering on-site and other supports/resources for injury absences.
  • Identify alternate work opportunities within the division and assist employees with completing disability plan documentation.
  • Complete various documentation, including notes from employee meetings and updates to operations files.
  • Attend attendance meetings in partnership with roster SDM and collaborate with People and Culture and Service Delivery Managers for the administration of Attendance Management Program.
  • Interpret quarterly attendance reports and review employee participation in the program.
  • Schedule and attend milestone meetings with employees in the program and track employee status.
  • Compile reports and statistics and coordinate related activities with internal and external stakeholders.
Requirements
  • Post-secondary education or equivalent work experience.
  • Minimum two years of directly related work experience in a fast-paced administrative environment, preferably in a unionized environment.
  • Education in Human Resource Management or a related field is an asset.
  • Skilled in employee benefits administration.
Knowledge, Skills, and Abilities
  • Knowledge of employment and Human Rights legislations.
  • Ability to interpret and advise on company procedures.
  • High level of self-motivation and ability to work with minimum supervision.
  • Good working level of proficiency in Microsoft Office and other desktop applications.
  • Able to demonstrate excellent organizational skills and attention to detail.
  • Self-motivated and able to manage own priorities to meet service level agreements.
  • Able to evidence experience of attending discipline and fair treatment meetings.
  • Ability to work under pressure and retain a clear view within a demanding environment.
  • The ability to judge when to escalate a situation and confer with other stakeholders.