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Customer Service Representative

1 week ago

Saanich, Canada Canada Post Full time

**Job Overview**

We are seeking a skilled Customer Service Representative to join our team as an on-call Post Office Assistant. As a representative of Canada Post, you will be responsible for providing excellent customer service to the public, ensuring that every interaction is positive and memorable.

Key Responsibilities:

  • Sell postal products and services to businesses and individuals
  • Sort, distribute, and process mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems thoroughly and quickly

Requirements:

  • High school or provincial equivalency and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time