Sales Team Lead

4 weeks ago


Baie Verte, Newfoundland and Labrador, Canada Home Hardware Full time
Sales Supervisor Job Description

As a Sales Supervisor at Home Hardware, you will play a key role in driving sales growth and ensuring exceptional customer service. This is a dynamic and fast-paced environment where you will be responsible for supervising a team of sales staff, managing inventory, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Supervise and train sales staff to meet sales targets and provide excellent customer service
  • Manage inventory levels, including ordering and receiving merchandise
  • Authorize returns and resolve customer complaints in a timely and professional manner
  • Establish and maintain work schedules to ensure adequate staffing
  • Prepare sales reports and provide insights to management on sales trends and customer behavior
  • Collaborate with other departments to ensure seamless operations and customer satisfaction
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in sales or retail management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong problem-solving and decision-making skills
Working Conditions:
  • Fast-paced retail environment
  • Standing for extended periods
  • Ability to work under pressure and meet deadlines
Personal Suitability:
  • Accurate and detail-oriented
  • Excellent oral and written communication skills
  • Efficient interpersonal skills and ability to work with a team
  • Flexibility and adaptability in a dynamic environment

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