Customer Service Representative

7 days ago


Municipal District of Rocky View No, Canada MOBILE SNAP Full time

At MOBILE SNAP, we are seeking a highly skilled and experienced Customer Service Representative to join our team.

About the Role

We offer a competitive salary of $40,000 per year, based on industry standards and market conditions.

The successful candidate will be responsible for providing exceptional customer service, addressing complaints and concerns in a professional manner, and maintaining accurate records and statistics.

This is a permanent, full-time position requiring 40 hours of work per week. Proficiency in English is required.

In this role, you will have the opportunity to work with a dynamic team, utilize your problem-solving skills, and make a positive impact on our customers' experiences.

Key Responsibilities
  • Supervise staff members to ensure seamless customer service delivery;
  • Address customer complaints and concerns in a timely and professional manner;
  • Maintain accurate records and statistics to inform business decisions;
  • Perform general office duties, including ordering supplies and managing inventory;
Requirements
  • No degree, certificate, or diploma is required for this position; however, relevant experience is an asset;
  • Ability to communicate effectively in English;
  • Strong problem-solving and organizational skills;
Benefits

We offer a comprehensive compensation package, including a competitive salary, opportunities for professional growth and development, and a supportive work environment.



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