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Customer Service Representative
1 month ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Ecostone Construction LTD. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.
Key Responsibilities:
- Greeting and Directing: Greet people and direct them to contacts or service areas.
- Information Provision: Provide basic information to clients and the public.
- Customer Service: Obtain and process information required to provide customer service.
- Switchboard Operations: Operate switchboard or telephone system.
- Office Support: Order office supplies, record and relay information, schedule and confirm appointments, send invoices, maintain work records and logs, receive and issue payments, perform clerical duties, answer telephone and relay telephone calls and messages, arrange teleconferences, calculate billing charges, monitor mobile radio or telephone, provide directory assistance, provide emergency services, and relay service to persons with disabilities.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months.
- Work Term: Permanent.
- Work Language: English.
- Hours: 30 to 40 hours per week.
