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Food Service Supervisor

2 months ago


Altona, Manitoba, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of food service staff, including training and development, to ensure that they are equipped to provide excellent customer service and meet quality control standards.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that issues are resolved promptly and to the customer's satisfaction.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, and ensure that inventory levels are adequate to meet customer demand.
  • Work Schedules: Establish and manage work schedules to ensure that the restaurant is adequately staffed during peak periods.
  • Quality Control: Ensure that food and service meet quality control standards, and implement corrective actions as necessary to maintain high-quality standards.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Physical Demands: Fast-paced environment, standing for extended periods.
Benefits
  • Health Benefits: Dental plan, health care plan, vision care benefits.
  • Financial Benefits: Life insurance.
  • Work Schedule: 32 to 40 hours per week.