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Parts Specialist

2 months ago

Dauphin, Canada NAPA Auto Parts Full time
Job Title: Parts Person

We are seeking a skilled and detail-oriented Parts Person to join our team at NAPA Auto Parts. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining accurate inventory levels, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Answer telephone calls and relay messages to ensure prompt communication with customers and colleagues.
  • Clean and maintain the office, supply area, or warehouse to ensure a safe and organized work environment.
  • Set up displays of retail parts and accessories to create an attractive and inviting shopping experience.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Advise customers on the use and appropriateness of goods or parts, ensuring they receive the best possible solution for their needs.
  • Handle cash transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Identify, label, and catalogue items received to ensure accurate inventory management.
  • Issue and distribute parts and supplies for internal use, ensuring timely and efficient delivery.
  • Maintain records on the inventory control system to ensure accurate tracking and reporting.
  • Prepare requisition orders to replenish parts and supplies, ensuring timely restocking and minimizing stockouts.
  • Process incoming requisitions, ensuring accurate and efficient handling of inventory.
  • Receive, unpack, and sort incoming parts, supplies, and materials, maintaining a high level of organization and accuracy.
  • Sell spare and replacement parts to customers, providing expert advice and guidance to ensure the best possible solution.
  • Ship, deliver, or pick up parts, products, or equipment, ensuring timely and efficient delivery.
  • Store items in the warehouse, tool room, or supply area, maintaining a safe and organized work environment.
Requirements:
  • Valid driver's license
  • Steel-toed safety boots
  • Safety glasses/goggles
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail and ability to multitask
  • Ability to lift up to 45 kg (100 lbs)
Preferred Qualifications:
  • Previous experience in a similar role
  • Knowledge of inventory control software
  • Ability to work independently and as part of a team
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment