Sales Support Associate

4 weeks ago

Dorval, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly skilled Sales Support Associate to join our team at Randstad Canada. As a Sales Support Associate, you will provide administrative support to our sales team, ensuring seamless day-to-day operations and contributing to the growth and success of our organization.

Key Responsibilities

Provide high-level administrative support to the sales team, including data entry, report preparation, and filing.

Follow up on customer emails, phone calls, and inquiries, ensuring prompt and professional communication.

Perform and complete various reports and monitoring tables, including sales reports, budget analysis, and sales analytics.

Coordinate and prepare all administrative files for major clients, ensuring accuracy and attention to detail.

Collaborate with sales representatives and regional sales managers to develop and implement effective distributor strategies.

Set prices, provide contracts, and proposals to customers as needed, ensuring compliance with company policies and procedures.

Follow up on open and outstanding quotations with salespersons and customers to determine status and resolve any issues.

Maintain accurate records of customer interactions and transactions, ensuring data integrity and compliance with company policies.

Provide delivery information at the quotation stage, ensuring timely and accurate communication.

Maintain compliance with deadlines for special tasks and projects, prioritizing tasks and managing time effectively.

Manage databases between various departments, ensuring data accuracy and consistency.

Perform sales analysis related to customers or products, providing insights and recommendations to improve sales performance.

Translate various sales documents as needed, ensuring accuracy and attention to detail.

Process invoices for orders, ensuring timely and accurate payment.

Prepare meetings, including coordination of sales meetings, agendas, and reports.

Perform other tasks as needed by the sales department, demonstrating flexibility and adaptability.

Requirements

Bilingual English and French (written and oral) skills are essential for this role.

A minimum of 2-5 years of experience in administrative support is required, with a strong background in sales support a definite asset.

Knowledge of the food industry is an asset but not required, as we are open to candidates with transferable skills and experience.

Strong organizational and time management skills are essential, with the ability to prioritize tasks and manage multiple projects simultaneously.

Excellent communication and interpersonal skills are required, with the ability to build strong relationships with customers, colleagues, and management.

Proficiency in Microsoft Office, including Word, Excel, and Outlook, is essential for this role.

Customer service experience is a definite asset, with a strong focus on providing exceptional customer service and support.

Problem-solving and analytical skills are essential, with the ability to think critically and resolve complex issues.

Multitasking and adaptability are key skills for this role, with the ability to adjust to changing priorities and deadlines.

Why Randstad Canada?

Randstad Canada is committed to fostering a diverse and inclusive workplace, where everyone has the opportunity to succeed. We believe in the importance of equity, diversity, and inclusion, and we are dedicated to creating a workplace that reflects the diversity of our clients and candidates. If you are passionate about sales support and administrative work, and you are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

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